We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
Through this service you can access GP advice, nursing and palliative care, and possibly arrange home visits for urgent care that does not require attendance at A&E.
The out-of-hours service is not for routine appointments, chronic disease management, hospital referrals or repeat prescriptions.
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.
In the case of a clear emergency such as a suspected heart attack or stroke call 999 immediately. Our local A&E Department is at the Conquest Hospital, The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD.
Please remember that A&E is for real accidents and emergencies. If you attend with a minor illness you will wait for a long time to be seen and also delay care to those who really need it. If you are unsure whether you should go to A&E out of hours please call 111.