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Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative, friend, or neighbour? Are you being helped or supported by a relative, friend, or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

If there is something you want to say about the service we provide, please let us know. We pride ourselves in listening and welcome your feedback. You can write to ... [continue] Complaints and compliments

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Click on this link to see if your address is ... [continue] How to register

Named GP

All patients at Sedlescombe and Westfield Surgeries have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Our practice area covers Sedlescombe, Westfield, Broad Oak, Brede, Three Oaks, Whatlington, Cripp’s Corner, Staplecross and Ewhurst Green. Use the interactive map to view the practice area highlighted. And use ... [continue] Practice boundary

Privacy

Privacy notice As a practice we hold your personal information and details of any care you have received. Your data is held securely in compliance with all legislation. Summary data, ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour