Rural Rother PCN website

Online services

Engage Consult

Use your Engage Consult account to;

  • Ask a question
  • Complete an online form to ask about a non-urgent medical problem
  • Get information on self-care and community services
  • Ask an admin question

Useful information when using Engage Consult:

  • Engage Consult should not be used for any medical problem that you think is an emergency, including a worsening infection
  • Response times: we aim to respond within 48 hours
  • Engage Consult should not be used for repeat prescription requests.  Please request via the repeat prescriptions tab on the website
  • This service is not to be used for under 18 year olds

Please click here to submit your admin question online or on the banner below

submit your admin question online using engage consult

Patient-Guide-No-1.-How-to-sign-up-for-Online-Consultations-with-Engage-Consult.-April-2020

Patient-Guide-No-2.-How-to-send-an-online-message-to-your-GP-Practice.-April-2020

Your NHS account

Use your NHS account (on the NHS website or in the NHS app) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Get your test results
  • View your medical record

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Date published: 11th July, 2022
Date last updated: 5th June, 2025